FREQUENTLY ASKED QUESTIONS
Welcome to our support center, here you will find answers to the most frequently asked questions.
Boatsandgo learns from its customers, send us your suggestions to offer you clear and complete information.
If you cannot find the answers to your questions, please contact us at info@boatsandgo.com
How does Boatsandgo work?
Boatsandgo is a search engine that allows you to compare thousands of offers to rent the right boat at the right price for your holidays, quickly and easily. Enter your search parameters and the system will aggregate all the corresponding offers for you. You will make the reservation directly on the site that offers you the chosen boat and you will complete all the formalities with them according to their procedures. Boatsandgo assumes no responsibility for the success of the transaction, the compliance of the offer or any aspect of the negotiations and agreements between the user and the company making the rental.
Do I have to pay Boatsandgo commissions?
No, no commission or additional costs. Boatsandgo does not require you to make any registrations or other formalities on its platform.
What is included in the price?
Generally, the price indicated in the offers includes, in addition to the rental of the boat, the safety equipment and the tender. Always check and read carefully the terms and conditions of the offer you are interested in. Even if you find them among the information provided by Boatsandgo, we recommend that you always carefully read the contract that is proposed to you before accepting.
What is not included in the price?
Generally, the price does not include fuel, food, transfers, port and tourist taxes, moorings and all that is included in the extra item.
Is the boat insured?
All boats are insured. Always check the conditions of the insurance that is provided with the boat and consider any upgrades to enjoy a carefree holiday.
Is fuel included in the price?
Unless stated otherwise in the boat description, fuel and port charges are never included in the charter price. Consumption depends on the type of boat and the chosen itinerary.
Do you need a contract?
Yes, after making the reservation a contract is always signed.
Does Boatsandgo provide assistance during or after the vacation?
No, Boatsandgo is only a consultation and comparison platform. All the necessary assistance will be provided to you by the rental company. However, we will be happy to read your feedback if you want to send it to us, both on your experience as a user on our platform and on the holiday in general. Don't hesitate to write to us at info@boatsandgo.com